Site Overlay

Why Is My Netgear Nighthawk Not Connecting to Internet?

Netgear Nighthawk routers have taken over the world in the last few years. If you need a blazing-fast internet connection at your home or office, just perform a Netgear Nighthawk setup. It’s that simple. However, despite its amazing features, users are complaining about the Netgear Nighthawk not connecting to internet issue that they have been facing. If unfortunately, you are among those users, then the good news is that we are here to assist you.

Through this blog post, we’ll provide you all the troubleshooting steps that’ll help you in fixing the Nighthawk not connecting to the internet issue in a jiffy. So, scroll down and keep reading.

Fixed: Netgear Nighthawk Not Connecting to Internet Issue

Use an Ethernet Cable to Connect Your WiFi Devices

In case you have connected your Netgear WiFi router and modem wirelessly, it is recommended that you don’t. The reason being, a wireless connection isn’t exactly the most reliable source when it comes to connecting devices during Netgear Nighthawk setup.

Considering the cons of a wireless connection, why don’t you use an Ethernet cable to connect both your WiFi devices? You can rely on it for a good internet connection even with closed eyes. Just make sure that it doesn’t have any cuts or breakage. The Ethernet cable that you are using is ‘supposed’ to be damage-free in order to work properly.

Update the Firmware of Your Netgear WiFi Router

Is the firmware of your WiFi router updated to its latest version? No? Well, this is another reason why you’re facing the Netgear Nighthawk not connecting to internet issue. An outdated firmware not only stops you from connecting to the internet but also causes Netgear router login issues. Thus, you need to keep the firmware of your router updated at all costs.

Follow the instructions mentioned below to update the firmware of your WiFi router with ease:

  • Launch a web browser on your computer.
  • Enter the default web address in the address bar of the web browser.
  • Hit Enter and wait for the Netgear router login page to appear.
  • Once it does, fill in the login username and password.
  • Now, click on Advanced > Administration.
  • If you see any firmware updates available, click on the Firmware Update option.

Once you update the firmware of your router, you’ll surely be able to get rid of the Netgear Nighthawk not connecting to internet issue. But, in case you aren’t able to, either jump to the next troubleshooting step or give a call to us.

Quick Tip: If you aren’t able to update the firmware of your router by using the web interface, then you can make use of the Nighthawk app.

Reset Your Nighthawk Router to Factory Default Settings

Were you not able to resolve the Netgear Nighthawk not connecting to internet issue by updating the firmware of you router? No problem. We kept the best solution in the box for your last-minute agony – factory default reset.

Word of Caution: Performing a factory default reset will restore all the settings of your router to its default mode. But, if you really want to resolve the internet issue, then it’s definitely worth the risk.

Follow the steps outlined below to restore your WiFi router to its factory default settings:

Method 1: Reset Button

  • Firstly, make sure that your router and modem are well connected.
  • Then, locate the Reset button at the bottom of your Netgear WiFi router.
  • Once located, take an oil pin and carefully press the Reset button.

After a couple of minutes, your Netgear router will get restored to its factory default settings.

Method 2: Web Interface

  • Log into your WiFi router by accessing
  • Once the Netgear router login page appears on the screen of your computer, click on the Advanced option.
  • Then, find the Reset option and click on it.

These are the two ways through which you can reset your WiFi router to its default settings.


If you apply the aforementioned troubleshooting tips carefully, you’ll surely be able to resolve the issue of Netgear Nighthawk not connecting to internet. In case you still have any queries, contact our team of experts anytime.

Disclaimer: is an independent information and service provider of on-demand services related to WiFi products. We are not affiliated with any third party brand unless specified. Any use of brands, trademarks, products, and services is only for referential. disclaims any sponsorship, endorsement or affiliation of or by any such third party. Our services are provided only on demand/request by users or customers.